Wednesday 18 July 2012

Media Management by PSUs

   Two Faces of MAHARATNA NTPC   


 We all know that mainstream media like national newspapers and news channels have become managable by money and they no longer report the truth by hardwork. They publish exactly the same draft given by big corporation for creating good image in public. 

   Fortunately, the internet publishing has a provision for instant reader's comments , where a reality knowing sufferer can give real description. This facility is missing in newspapers and news channels.

   Therefore, internet news is better positioned to know the reality. 

     Following example of the Maharatna PSU NTPC Ltd. proves my point. The situation is same in other so-called Navratna PSUs like Coal India , SAIL, POWERGRID etc and these survive through Media Management, while in reality , these companies are fast losing on employee satisfaction parameter , which is an alarming situation for whole country.

    The experienced and fresh officers are leaving for alternate jobs and companies and assets worth trillion dollars are rusting and country is suffering worst power crisis.    

(From Economictimes.com 16/7/2012 )

First : THE MEDIA MANAGED VIEW


Best companies to work for 2012: How NTPC takes care of its employees with people-friendly policies



 At the end of every day that you spend at NTPC, you have this immense sense of satisfaction from adding another megawatt of power to the country," says Pallavi Chelluri, a 24-year-old engineer with NTPC. Pallavi works with the project engineering (mechanical) department of NTPC and joined the organisation in October 2009 after completing her engineering studies.


She is very new compared to those who have spent almost three decades in the organisation. "Being new, I did not anticipate that I'd be able to interact with various stakeholders, including foreign players and get this sort of exposure," she says.


The power behemoth, which has 26,000 employees across 44 locations in the country, has launched a number of initiatives in the last one year, which focus on making the organisation more employee-friendly. For example, NTPC has tied up with International Management Institute and IIT-Delhi to provide full-time executive MBA and MTech programmes to its staff.

The company has about 3,000 executives at its mid-level management. The collaboration with IMI will ensure that these managers get to learn managerial skills, while the IIT programme hones their technical skills.

Interestingly, the MBA programme initiative came from one of the System Review Groups within NTPC. These groups have been created to review the HR systems and processes and suggest changes for improvement. Each System Group comprises of 3-4 HR executives who pick up a system, find out its effectiveness through discussions with HR and other employees, study practices of other organisations wherever required and suggest changes based on the data and their own creative thinking. They make presentations before HR group heads and once the idea is approved, it becomes a policy.




    Outside the work domain too, there are interesting initiatives such as the marriage portal for employees and their wards, launched this January. Every year NTPC takes 400-500 executive trainees who are posted in various locations across the country. The idea is to help these youngsters in searching for their life partners. More than 800 employees have posted profiles on the website so far. NTPC also has a free counseling and support programme called Snehal.


   Considering the fact that NTPC employees are often spread across remote areas and locations, the organisation recently came out with the concept of PUPs (Providing Urban Facilities at Projects and Stations) for employees and their family members. The initiative aims to improve the quality of work life for both employees and their families.


The moment an executive reaches the location, NTPC welcomes him with a 'First Day First Show' movie screening. Hi-tech wireless communication is also provided to make sure the executive is connected with his family and friends despite being in a remote location. S P Singh, director (HR), NTPC says the company intends to keep pace with the aspirations of its people and provide the best facilities, wherever possible. 


"NTPC is like a family. And like a family, we want to take care of each employee," he says adding, "For instance, PUPs make sure an executive is welcomed and is provided all facilities he needs as today's youth. Similarly, Snehal gives an opportunity to employees to talk to a counselor. We truly believe that half the problem is solved when you just give people a patient listening," he says.


Second :  The Real View 
(The readers(employees) comments on above report)


Gaurav (dadri)

these people should come to projects and do their surveys their..then forget the best companies..NTPC is not a company to work for..all these news are deceiving the young graduates who join useless companies like NTPC based on these news. when I was posted at dadri...we did not have toilets..forget offices or air conditioners....after three years in NTPC now i got my personal PC in office...while publishing such survey results ET should also publish the criteria.. I would request all new graduates that dont be fooled by these results..if you join this company...your life will become hell...
BKSINGH (NTPC SINGRAULI)
Well i will just ask ET to visit the mother plant of NTPC, Singrauli where it all started, if they want to know how well this company has done over past years. Living conditions are just pathetic. Management is unsupportive. Employee satisfaction figure will turnout to be negative. Connectivity is no good. What to say about hilarious medical facilities. Docs will open their book everytime they write prescription, most of time they dont know how to deal with illness and you will be referred to other hospital only when you will be on verge of dying. I would really like to write about Great HR department of this company. I haven't seen anymore incompetent deptt then this. They are trying to develop good transfer policy as the cmd mentioned god know for how many decades and further upcoming decades will be spent. People working in shifts spend their whole life in same department. Even state plant have better policies then NTPC. And recently cmd has come with housing proposal. I think more then half of profit they show come from their such plans of housing welfare, loans and all. There is lack of decision makers in company. Inefficient and non working manpower is employed in each department. There are deptt where 5 AGM, DGM level people are controlling over single executive level employee. HR policies are made by corporate ppl for the corporate ppl.. And after reading interview of cmd of company i can only laugh at his shamelessness..
BKSingh (NTPC SINGRAULI)
Well i will just ask ET to visit the mother plant of NTPC, Singrauli where it all started, if they want to know how well this company has done over past years. Living conditions are just pathetic. Management is unsupportive. Employee satisfaction figure will turnout to be negative. Connectivity is no good. What to say about hilarious medical facilities. Docs will open their book everytime they write prescription, most of time they dont know how to deal with illness and you will be referred to other hospital only when you will be on verge of dying. I would really like to write about Great HR department of this company. I haven't seen anymore incompetent deptt then this. They are trying to develop good transfer policy as the cmd mentioned god know for how many decades and further upcoming decades will be spent. People working in shifts spend their whole life in same department. Even state plant have better policies then NTPC. And recently cmd has come with housing proposal. I think more then half of profit they show come from their such plans of housing welfare, loans and all. There is lack of decision makers in company. Inefficient and non working manpower is employed in each department. There are deptt where 5 AGM, DGM level people are controlling over single executive level employee. HR policies are made by corporate ppl for the corporate ppl.. And after reading interview of cmd of company i can only laugh at his shamelessness..
Jitendra Sharma (Dadri)
these people should come to projects and do their surveys their..then forget the best companies..NTPC is not a company to work for..all these news are deceiving the young graduates who join useless companies like NTPC based on these news. when I was posted at dadri...we did not have toilets..forget offices or air conditioners....after three years in NTPC now i got my personal PC in office...while publishing such survey results ET should also publish the criteria.. I would request all new graduates that dont be fooled by these results..if you join this company...your life will become hell...
ntpc employee (delhi)
I am not crying ms shilpa.just telling the fact.These shilpa kind of lady are very satisfied with ntpc. cause they get corporate posting easily. and second they can marry any ntpc'ian easily and leave happily. these lady will die and cry if sent for a week tour at projects , forget the posting at projects :)
ntpc emp (rihand) replies to ntpc employee
well said,gls always get easy department and many times chosen by themself.
rajesh (Farakka) replies to ntpc employee
hahaha.....she has not only option of marrying NTPCIAN, she has lot of opportunities....mostly corporate offices of big big companies are in NCR regions :) ;P :P Even she can get a GOOGLian "no 1 best employer's employee"
rah (bahrain)
toi ....i have the expereince of seeing a ntpc stall at one of the exhibitions way back in 1991 in bahrain where more than 100 british and american companies were present the stall was managed by some senior general manager and the presentation was pathetic this was in 1991 ...now you say this is best company
Amit kkumar (BIHAR)
It is not expected from the such a renewed newspaper to indulge in these type of activities. please declare the criteria as well. what is the sample amount? Can you imagine that the office of 3rd best employer don't have air conditioner. In how many places "First day first show" has been implemented?


NTPC employee (Talcher)
agreed shilpa.....These surveys and rating are only meant for those corporate offices, remaining junta is just the lower class of people...they are not meant to be considered before conducting a survey......!
Shilpa K Reddy (Ramagundam)
Corporate office and NCR regions will stand one of the best work to work...i have no doubt about it, but real picture of working environment, satisfaction can be seen in projects/stations/construction sites, and that tells a very different but realistic story and that is far away from the project best place to work.
Shilpa (delhi) replies to Shilpa K Reddy
See the Job position today ! Mostly people are made to sit on bench. Please dont cry !
Shilpa K Reddy replies to Shilpa
U r true....NCR Regions n corporate offices are having excess of manpower...everybody wants to go there and sticks there like fevicol.....go n visit any erection site/project/station....see the condition of livehood there...there should be more motivation to the people placed other than corporate..but the fact that corporate people are law and policy maker of the company and they will not make somthing favourable for site/station...
Rihand NTPC Employee (Rihandnagar)
I dont know what is the criteria of this survey and which people are considered , but just visit any project site like Rihandnagar to find the truth and see the real side of how we, the people are surviving in such apathetic conditions .
Rihand NTPC Employee (Rihand) replies to Rihand NTPC Employee
Shold Join Google Instead! But beggers cannot be Choosers !
Amit kr (Kanti) replies to Rihand NTPC Employee
hahahaha.....!
NTPC Employee (rihand)
i think this survey is done only for corporat center ppl who dont have any work other than making new rule which suck .at project location even most basic facilities are not available even when company is making huge profit. this survey wl misguide new joining ppl.please beware job aspirants
ntpc employee (delhi)
fake survey. Go to some project and ntpc will come on bottom 3. This is a proof how economy runs on this kind of baseless facts. surveying 100 corporate employees out of 26k. disgusting.. i have worked at both corporate and projects..
Shilpa (Delhi) replies to ntpc employee
Then just leave NTPC and go off ! Why Cry?
ntpc employee (delhi) replies to Shilpa
If telling the truth annoys you then you are allowed to go and leave the discussion....
Amit (bihar) replies to Shilpa
Shilpa ji, May be this was the reason people have rated NTPC as one of the best...
Reddy (Ramagundam) replies to Amit
Grass seems greener always on the other side dear!
ntp employee (delhi) replies to Reddy
I am not crying ms shilpa.These shilpa kind of lady are very satisfied with ntpc. cause they get corporate posting easily. and second they can marry any ntpc'ian easily and leave happily. these lady will die and cry if sent for a week tour at projects , forget the posting at projects :)
a BHEL friend (Kolkata)
That's right. During construction stage, it's much tougher life out there. We don't figure among 50.
VINAY KUMAR KEETHA (SHOLAPUR)
I totally agreed with Chander, just surveying employee sitting in corporate offices doesn't truelly represents the true face of employee's satisfaction level. For persons posted at NCR region or corporate offices, working condition, medical facilities, house lease, connectivity are very good, but what about persons working at different projects,station which are nearly disconnected from the cities and doesnt have the basic facilities like good education of children, good medical facilities etc. the difference in level of satisfaction and facilities between corporate office and project site tells the true story of so called "BEST PLACE TO WORK".
Rihand Engineer (Bechara) (Rihand) replies to VINAY KUMAR KEETHA
As per the Survey "Considering the fact that NTPC employees are often spread across remote areas and locations, the organisation recently came out with the concept of PUPs (Providing Urban Facilities at Projects and Stations) for employees and their family members. The initiative aims to improve the quality of work life for both employees and their families."
Rohan Jain (New Delhi, India)
I m totally agreed with Chander's comment ...if u really want to survey on satisfaction level of employees at NTPC , you should visit any project/station of NTPC and ask the employees in which situation the are living. The people at corporate are only 30% strength of employees, they are living luxuries life and enjoying each facility of NTPC. But the employees works at project/stations are like "Majdoor". they even not getting prime facility of live hood like medical , education etc etc. The employees at project/plant are getting frusteted day by day even after working from Monday to Saturday (sometimes sunday also) . Therefore if u really want to survey on satisfaction level of employees please visit any project/station u will get a clear picture
siva (hyderabad)
well said Chander ji the real conditions will come from the field points only bu not from the HQs.
Chander (Faridabad )
I would like to suggest Economic Times that in your article you must mention the criteria on which you have decided any company best suited for work. In above article you talked about NTPC .I ask have you gone to any remote project and asked about their living condition.Projects are the real driver of this company .Going to Delhi and asking the people sitting in air conditioned availing the best facilities -connectivity ,medical facilities, entertainment and several others.Go and ask the employee living in remote project running the machine,then will get the true story.





(From Economictimes.com 16/7/2012 )

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